Where do I mail my payments?
All payments can be made payable to your association and mailed (with or without a coupon) to:
c/o The Nabo Group
PO Box 179
Commerce, GA 30529
NOTE: All checks must have your account number on them.
How do I make a payment online?
Click “Login” on the top right of the webpage (first-time users will need to register for an account), and log in with your email and password. This will be the same credentials used for the nabo CONNECT App on a mobile device.
You may pay online by e-check for free, but there is a convenience fee of 3.25% for Credit Cards.
You may also enroll in our ACH program by clicking here.
What if I have multiple accounts?
If you have a parking space or an additional unit(s) with The Nabo Group, all accounts may be linked online under "My Profile" at the bottom of the page by clicking the link: "Register an Additional Property." If you are unsure, please contact our Customer Service department! You will be receiving a welcome letter for each account with us. You may toggle between each account at the bottom of the “My Profile” page to pay or view that community’s documents.
What if I have an emergency?
f during business hours, you can contact our Customer Service Department. At all times, we have a Portfolio Manager on call 24/7/365 - just call our main line at 1-866-365-NABO and select Option 5.
We respond to leaks, fires, floods, etc. Account inquiries are not emergencies.
Why do I need to pay HOA Fees?
Moving into a planned development often requires you to join the community's homeowners association (HOA) and pay its fees to help cover the upkeep of common areas, shared structures, and exteriors. Membership also binds you to the association's covenants, conditions, and restrictions (CC&R).
The Board of Directors determines the frequency, grace period, and amount of any assessments/fees.
Homeowners Association Fees (HOAs) generally cover the following: Common Area Maintenance, Exterior Building Maintenance, Limited Insurance, Sewer, Roof Maintenance and Termite. Other items that can be covered, but aren't necessarily as common include: Trash Pickup, Water and Landscaping
When is The Nabo Group open?
Generally, The Nabo Group sticks to a Monday through Thursday 9:00 am to 5:00 pm schedule; and limited hours on Fridays from 9:00 am until 12:00 pm. Since all of our Portfolio Managers have meetings at night often, they are on flex hours, hence why we have our Customer Service Team as the main point of contact for all owners!
The Nabo Group is closed for all banking holidays as well as a few other dates for Company Events (normally updated on Google). If our office is closed, our phone system should let you know.
Holiday Hours apply for our corporate and satellite offices. On-site hours may vary.
Enroll in ACH Payments
Add Authorized User
Call Box Update Request
Owner Information Update
Payment Plan Request
Visitor Parking Pass
For Further Questions, Submit Your Ticket Here
Still need help? Let us know!
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